WE’RE RECRUITING!

As one of the UK’s fastest-growing MSPs, we’re looking for ServiceNow Developer to join us!

Location: Cyberjaya, Malaysia

Salary: Competitive Base + Benefits

Job Type: Permanent, Full-time

Hours: 40 hours per week primarily covering UK hours

We are seeking an experienced ServiceNow Developer to design, develop, and implement solutions on our ServiceNow platform, focusing on Service Portfolio Management (SPM) and Customer Service Management (CSM). The role involves collaborating with a small team of experts to enhance platform functionality, streamline processes, and integrate with key business systems for order fulfillment, service delivery, and billing. If you're passionate about improving business processes through smart configuration and automation, this role offers a great opportunity to grow your career with us.

Responsibilities:

• Design and implement fit-for-purpose solutions on ServiceNow.
• Follow best practices for platform development and continuously improve team performance.
• Collaborate across teams to meet deadlines and align platform design with business goals.
• Analyze stakeholder requirements and refine processes.
• Test, document, and manage data transformation between platforms.
• Integrate ServiceNow with third-party applications and systems.
• Demonstrate ServiceNow modules to potential customers and users.
• Engage in continuous professional development.

What we are looking for:

• 2+ years in ServiceNow configuration and development.

• Proficiency in web technologies (JavaScript, HTML, CSS).

• Knowledge of integrations using web services (SOAP, email, plugins).

• Experience in SPM and CSM development, domain separation, and custom portals.

• Familiarity with ACL configuration, NPS survey development, inbound actions, and notifications.

• ServiceNow Certified Systems Administrator (CSA) – Required

• Certified Application Developer (CAD) & Micro Certifications – Desirable

• Passion for problem-solving with simple solutions.

• Analytical mindset, excellent communication, and attention to detail.

• Strong organizational and teamwork skills.

About Nasstar

At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today’s business landscape.

More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with!

www.nasstar.com

What you can expect from us in return

At Nasstar, we think it’s important to look after our employees. In addition to a market standard pay, supportive teams and real chance to progress your career, we offer a range of benefits which include:

Holiday: 20 days’ annual leave entitlement, plus public holidays

Medical Insurance Enrolment: Will take place after probation is passed

Shift, Travel & Parking Allowance

Overtime: All staff are eligible for overtime (if required)

Training: Comprehensive induction and training plan to ensure you have all of the necessary skills to be successful

Office Location & Environment: Working in a modern new office with good facilities in the immediate location

Reasons to choose a career with Nasstar:

We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless.

Which career path will you choose?

Equal Opportunities:

Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success.

By embracing diversity, practising inclusion, and striving for equity, we aim to be a leader in our industry and a model for organisations worldwide.

Diversity is not just a statement; it's our way of life at Nasstar.

We welcome applications even if you don't think you match 100% of the role selection criteria's.